Our team comprises in-house professional designers skilled in various aspects of digital design.
If you find yourself with fewer design needs, you can pause your subscription. Our billing cycles are based on a 31-day period. For instance, if you use the service for 21 days and decide to pause, the cycle stops, and you retain 10 days of service to use anytime in the future.
Larger projects, like full-scale website designs or extensive UI/UX work, are broken down into manageable parts. You can expect to receive progress updates every 24-48 hours until the request is completed.
Our primary design tool is Figma, which allows for versatile, high-quality design creation and real-time collaboration.
You can submit requests via Trello—our main communication and project management tool. You can also share Google Docs, wireframes, or brief videos via Loom. Anything that can be linked to or shared in Trello is fair game for submitting your design needs.
We will continue to revise the design until you are completely satisfied. Our goal is your 100% satisfaction with every project.
Yes, there are a few areas we do not cover, including 3D modeling, animated graphics, complex document design, extensive packaging, and large-scale print projects such as books or magazines.
That’s completely fine. You can pause your subscription after your request is fulfilled and reactivate it when you have more design needs, ensuring you never waste any part of your subscription.
Due to the bespoke nature of our work and our commitment to quality, we do not offer refunds. However, we dedicate ourselves to meeting your needs and adjusting designs until they meet your satisfaction.
